News

  • Apologies for Inconvenience

    We would like to apologise for the inconvenience currently being experienced at Ashgrove Vets which is due to major changes happening within the practice – this has been over Wednesday and Thursday 28/28 September 2018.

    The changes are an upgrade of the current practice management system and new flooring being laid on the lower level which means we are unable to admit operations until tomorrow (Friday 29 September 2018) when we hope to return to normal.

    Thank you for being patient with us.

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  • GDPR Regulations

    In line with the new GDPR Regulations please find below our new regulations:-

    GDPR (General Data Protection Regulation)
    Client data, processed by this practice is held under the rules laid down by the Data Protection Act 1998 (DPA) and its attendant updates, including those coming into force in May 2018. This legislation protects your privacy and ensures that your personal information is held both fairly and lawfully.

    Our Commitment to our Clients:
    The practice is committed to ensuring that we comply with not only the letter of the law as laid down in the DPA but also with the spirit of that legislation. Only information required by us to ensure the health and wellbeing of your animals will be processed and retained only then, for as long as absolutely necessary. None of the information held by us will be sold, given or otherwise shared with anyone not directly involved with the wellbeing of your animal without your prior consent or in response to a lawful request by a legally empowered body. If you wish to see your personal data held by the practice, then you have a legal right to request that data and we are obliged to respond as soon as is reasonable and we will endeavour to do so within two working days.
    Why we hold data about you:
    To ensure that our clinicians can reach you quickly in an emergency.

    To send information about the services we offer to maintain your animal’s health.

    To reach out to you if we consider that there is a threat your animals wellbeing.

    To help provide the healthcare that you would expect of us.

    What personnel data is kept:
    · Name & Address
    · Telephone/mobile number, e-mail or other contact preferences.
    · Appointment records.
    · Treatments and costs.
    · Proposed care, including referral’s and or any specific consents given.
    · Correspondence about your animals with other healthcare professionals.

    All practice data is processed and held by us in a secure manner and regular audits are undertaken to ensure confidentiality. Please contact the Practice Manager if you have any questions about our practices Data Protection Policy.

    Some aspects of the Terms may not be relevant to you and we request that you ask for further explanation/clarification if required.

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  • Hot Weather

    It is that time of year again when we are having very warm weather and reminders need to be made about dogs being left in cars and exercised on hot pavements. Please note the attached poster to ensure you can walk your pets comfortably as we do not wish to have blistered paws.Hot Floors Poster

    **Please also remember about leaving dogs in cars during this very warm spell as cars can heat up in no time*:

    Many people still believe that it’s ok to leave a dog in a car on a warm day if the windows are left open or they’re parked in the shade, but the truth is, it is still a very dangerous situation for the dog as cars increase the temperature to your dog.

    If you see a dog in distress in a hot car, dial 999.

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  • CBeebies

    For all the budding Vets and Vet Nurses out there aged between 4-7 years of age, we are giving you the opportunity to take part in the CBeebies programme as they are to be filming in and around the Aberdeen area.

    Please click on the following links to read more about it:-

    Can Your Family be on a Show

    How to Take Part

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  • Dogs in Hot Cars

    As the weather has been hotting up lately, please remember to keep your dogs safe and DO NOT leave them alone in a car even for a few minutes when the temperature soars. A car heats up very quickly indeed and your dog can be severely affected by this, slip into a coma or even die due to the high temperatures and their inability to cool down.

    If you are travelling with your pet, please ensure you have water with you too to keep your furry friends safe.

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  • Moonwalk Update

    We are all very pleased to announce that all 10 of us completed the Moonwalk Scotland in Edinburgh on 10 June 2017.

    As we are all now back fighting fit again, we have had time to total the donations so kindly given to this worthy cause which to date is sitting at a MASSIVE £5,812.58.

    We would like to thank all who donated and we all feel so proud to have been a part of this team.

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  • Pub Quiz - 11 May 2017

    We are having a Pub Quiz on Thursday 11 May 2017 to support our Moonwalk to raise funds for Breast Cancer in the Ashgrove Lounge, Belmont Road, Aberdeen, at 7.15pm.

    Entry fee – £10.00 for a team of 4 people. Please come along and help us make this a fun night so gather your friends and family together to help raise as much as we can for this very worthy cause.

    If you are interested in this night, please contact reception on 01224 486444 before Tuesday 9 May 17 so we can collate numbers to cater for. Thank you.

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  • WALK THE WALK - MOONWALK 2017

    As some of you may already be aware, we currently have one of our Veterinary Surgeons receiving treatment for Breast Cancer and so we have decided to put a team together in aid of this very worthwhile charity. We will be walking the Moonwalk (26 miles) in Edinburgh at Midnight on Saturday 10 June 2017.

    We are organising a few things in the forthcoming weeks:-

    A training walk is arranged for Sunday 30 April 2017 from Duthie Park – Allan Park – Duthie Park – anyone wishing to join us on this walk and support this charity is more than welcome to come along with their furry friends – all donations received from this will be gratefully received.

    Car Boot and Quiz Poster

    A Quiz Night is to be held at The Ashgrove Lounge, Belmont Road, Aberdeen, on Thursday 11 May 2017 at 7.15pm.
    Entry Fee will be £10.00 for teams of 4 people – snacks will be available. Please let us know at reception or via our Facebook page if you are interested so we have an idea of numbers / teams.

    Donations can also be made via our Facebook page or by following the link … https://moonwalkscotland2017.everydayhero.com/uk/ashgrove-vets

    Thanking everyone in advance.

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  • Petplan Award Nominations

    We are very pleased to announce that a pleasant surprise came through the post last week.

    Nominations were received from for:
    Practice of the Year
    Vet of the Year – Kevin Barclay and Scott B Lawson
    Practice Manager of the Year – Brenda Thomson
    Veterinary Nurse of the Year – Fiona Beverly and Jacqueline Don
    Practice Support Staff of the Year – Diane McBain

    We would like to thank all of our clients who have nominated us for these awards – we are very humbled and excited.

    Petplan Award Pic

    Read this Article »
  • Position Filled

    We are pleased to announce that the position we advertised a few weeks ago has now been filled.

    We would like to thank everyone who took the time to submit their CV’s and letters regarding this position. We had a very difficult decision to make in view of the numerous applicants received. Thank you to all involved.

    Read this Article »
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