Ashgrove Vets
Your first choice for first class veterinary care in Aberdeen, delivered by a friendly and dedicated team of vets

Latest News

• Apologies for Inconvenience

  Posted on 27 September 2018

  We would like to apologise for the inconvenience currently being experienced at Ashgrove Vets which is due to major changes happening within the practice – this has been over Wednesday and Thursday 28/28 September 2018.

  The changes are an upgrade of the current practice management system and new flooring being laid on the lower level which means we are unable to admit operations until tomorrow (Friday 29 September 2018) when we hope to return to normal.

  Thank you for being patient with us.

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• GDPR Regulations

  Posted on 30 August 2018

  In line with the new GDPR Regulations please find below our new regulations:-

  GDPR (General Data Protection Regulation)
  Client data, processed by this practice is held under the rules laid down by the Data Protection Act 1998 (DPA) and its attendant updates, including those coming into force in May 2018. This legislation protects your privacy and ensures that your personal information is held both fairly and lawfully.

  Our Commitment to our Clients:
  The practice is committed to ensuring that we comply with not only the letter of the law as laid down in the DPA but also with the spirit of that legislation. Only information required by us to ensure the health and wellbeing of your animals will be processed and retained only then, for as long as absolutely necessary. None of the information held by us will be sold, given or otherwise shared with anyone not directly involved with the wellbeing of your animal without your prior consent or in response to a lawful request by a legally empowered body. If you wish to see your personal data held by the practice, then you have a legal right to request that data and we are obliged to respond as soon as is reasonable and we will endeavour to do so within two working days.
  Why we hold data about you:
  To ensure that our clinicians can reach you quickly in an emergency.

  To send information about the services we offer to maintain your animal’s health.

  To reach out to you if we consider that there is a threat your animals wellbeing.

  To help provide the healthcare that you would expect of us.

  What personnel data is kept:
  · Name & Address
  · Telephone/mobile number, e-mail or other contact preferences.
  · Appointment records.
  · Treatments and costs.
  · Proposed care, including referral’s and or any specific consents given.
  · Correspondence about your animals with other healthcare professionals.

  All practice data is processed and held by us in a secure manner and regular audits are undertaken to ensure confidentiality. Please contact the Practice Manager if you have any questions about our practices Data Protection Policy.

  Some aspects of the Terms may not be relevant to you and we request that you ask for further explanation/clarification if required.

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• Hot Weather

  Posted on 30 May 2018

  It is that time of year again when we are having very warm weather and reminders need to be made about dogs being left in cars and exercised on hot pavements. Please note the attached poster to ensure you can walk your pets comfortably as we do not wish to have blistered paws.

  **Please also remember about leaving dogs in cars during this very warm spell as cars can heat up in no time*:

  Many people still believe that it’s ok to leave a dog in a car on a warm day if the windows are left open or they’re parked in the shade, but the truth is, it is still a very dangerous situation for the dog as cars increase the temperature to your dog.

  If you see a dog in distress in a hot car, dial 999.

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