Our vets run consultations throughout the day and on a Saturday morning. These are by appointment only, which allows our vet time to deal with your pet.
Our consulting times are:
|Monday to Friday:
||8:30am-12:30pm and 2pm-7pm
Our nurses run an extensive range of clinics including:
- Nail clips
- Anal glands
- Dental checks
- Senior health checks
- Obesity clinics
- Microchip implantation
- Stitch removal and post operation checks
- Behaviour advice
- Second vaccinations
- Puppy and Kitten checks
We offer a full range of surgical options for your pet. We have a dedicated sterile operating theatre, boasting a heated table and multi parameter monitoring for your pets safety. We use modern balanced general anaesthesia, that is monitored by our fully qualified vet nurses. We offer a broad range of surgical procedures from routine procedures like neutering to soft tissue surgery and many orthopaedic procedures.
We have a wide range of in house diagnostic tools at our disposal. These include
- Blood test analysis, with most results available on the same day (including haematology, electrolytes, biochemistry, infectious disease and hormone assays)
- Digital radiography (x-rays)
- Ultrasound for pregnancy and diagnostics
- Video endoscopy – to allow visualisation and biopsy inside body cavities without the need for exploratory surgery
- Digital microscopy
- Blood pressure monitoring
- Ultraviolet (woods) lamp
To complement these we do use many commercial laboratories for further diagnosis including histopathology, bloods and bacteriology.
Insurance is peace of mind for all those unexpected expenses involved with pet ownership. Good quality insurance is very worth while and we always recommend it.
Our practice promotes Petplan insurance for your pet as they offer a true lifetime policy and cover dental and hereditary conditions as standard, making it no surprise that they are the UK’s No 1 pet insurance provider.
Our practice specifically recommends Petplan’s Covered for Life policies as you don’t have to worry about your cover reducing when you claim, as veterinary fees cover renews each year no matter how often you claim, as long as you renew your policy each year with no break in cover. By insuring with Petplan, your premium will not increase based on your claim history alone and you will also receive exclusive discounts on a number of pet related products and services.
A rough rule of thumb when buying insurance is you get what you pay for and so beware special offers for insurance in year one when premiums in year two may jump up considerably.
We would like to remind our clients that changing insurance companies after a condition has occurred (whether claimed or not) can lead to exclusions on the future policy and should be done with caution.
We feel so strongly about the benefits of pet insurance that we offer 4 weeks free insurance to all dogs, cats and rabbits under 1 year of age when they are first seen by our vets. This is a no obligation scheme. For more information on any issues regarding pet insurance please speak to any of our staff.
Petplan is a trading name of Pet Plan Limited and Allianz Insurance plc. Ashgrove Veterinary Centre Ltd is an Appointed Representative of Pet Plan Limited and is not part of the Allianz (UK) Group.
We stock a wide range of medications. You can order a repeat prescription online or by phone. Please give at least 24 hours notice for repeat prescriptions (some items require 48 hours) to allow us to order any medication that we do not have in stock.
Under the UK guidelines, all pets on repeat medication must be checked at least every 6 months (often more regularly).You will be charged a consultation fee of £23.50. If you join our Happy Pet Club, this 6 monthly medicine check up is free. Written prescriptions are available and a fee will be charged per prescription. 24 hours notice is required for a written prescription. A written prescription may not be appropriate if your animal is an in patient or immediate treatment is required. You will be informed, on request, of the price of any medication that may be dispensed for your animal.
Ashgrove offers a range of prescription foods. We carry a range of Hills, Royal Canin and Purina foods but can order in any other foods you require. Please contact us for more details.
At Ashgrove, we are happy to treat most exotic animals. Kevin and Scott are happy to offer a first opinion service for all species and we use Pinmoore Laboratories for all exotics diagnostic work.
Dental health plays a very important role in our pets lives. Dental problems cause pain and can lead to the development of other health issues, like heart and kidney disease.
At Ashgrove, we take a pro active approach to prevention of dental disease. We offer a full range of preventative options to all pets, including tartar prevention diet, toothpastes, mouthwashes and supplements to prevent plaque build up.
We also offer dental services for those occasions where prevention has not been enough. We have state of the art dental equipment and offer a range of treatments including scale and polish, extractions, burring front and back teeth for rabbits and small furries, as well as some endodontic procedures.
Our Veterinary Nurses run free puppy parties for your puppy to attend. Your puppy will be invited to one of our parties following their second vaccinations. The parties are a fun way for puppies of a similar age to learn important social skills whilst familiarising themselves with the sights and smells of a veterinary practice. Being run by our veterinary nurses also gives you an opportunity to discuss general puppy care and health as well as training hints and tips. For more information or to book your place at our next party please contact reception or speak to Fiona!
Pet Travel Scheme
All of our vets are Local Veterinary Inspectors (LVI’s). This allows them to help with pet passports. We are able to issue pet passports that are required for travel within and outwith the European Union. The regulations for travel vary, depending on which country you are travelling to.. The basic passport requires a microchip, rabies vaccination and 3 week waiting period. We can also help with exporting animals. The regulations vary widely between countries and are also changed regularly . We therefore recommend that owners contact the ANIMAL HEALTH AND VETERINARY LABORATORIES AGENCY on 01900 700471 or email CentralOps in the first instance for country specific information and allow plenty of time before travel is planned to ensure the paperwork and any vaccinations or tests required are completed ahead of planned travel dates.
At Ashgrove we promote a pro active approach to pet health. This involves annual vaccinations for all cats, dogs and rabbits. These vaccinations are very important for your pet’s health and in many cases can prevent death if diseases are encountered. Many of the diseases are becoming more prominent in the last few years, making vaccinations one of the most important parts of our practice.
Our current recommendations are to vaccinate all dogs for Distemper, hepatitis, parvo virus, parainfluenza and leptospirosis. In addition, some dogs require kennel cough vaccination. In dogs vaccinations require 2 injections can be started at 8 weeks. These require yearly boosters
In cats we recommend vaccination for feline enteritis (panleukopaenia), feline rhinotracheitis virus and feline calicivirus. In most cats we also recommend vaccination for feline leukaemia virus. Feline vaccines involve 2 injections 3 weeks apart and can be started at 9 weeks. These also require single yearly boosters.
In rabbits we recommend vaccination for myxomatosis and viral haemorrhagic disease. This is a single yearly inoculation, that can be started anytime from 5 weeks old. We also offer the new vaccine Filavac which covers a new strain of RHD2 – please ask us if you are unsure about this vaccination.
For more information please see the puppy/kitten/rabbit information sheets in the resources section or contact the practice.
Worming and Fleas
At Ashgrove, we provide worming and flea treatment for dogs and cats.
Depending on the risks your pet may be exposed to, we can tailor the correct approach to your pets needs.
We also offer a practice health plan (Happy Pet Club) for all your pets preventative health needs. This includes annual vaccinations, as well as all worm, flea and tick treatments for the year. For more information see Happy Pet Club section (LINK)
A new threat that now has to be considered is lungworm. This is a dog parasite that is spread by slugs and snails. It is potentially life threatening for dogs and very few conventional wormers have any effect of this parasite. It does not affect cats. For more information on how to prevent lungworm infection, or on any other aspects of your pets treatment please contact the practice.
Kevin and Anne are both trained to use acupuncture as a method of pain control in dogs and cats. Initially weekly appointments are required, but as the treatment is cumulative, appointment frequency can be reduced after 4 – 6 weeks.
This form of treatment is becoming increasingly popular. It is effective in approximately 4 out of 5 cases and we have seen some great responses in terms of mobility and pain relief. We also accept referrals from other local practices for this treatment.
Out of hours Care
Like most other practices in Aberdeen, our out of hours provision is provided by an external company called Vets Now. This allows our vets to work during the days and be on top form when treating your pet. On the few occasions that a pet requires overnight care, the Vets Now service means that your ill pet is cared for by a Vet and Vet Nurse that are on site for the entire overnight period, ensuring your sick pet gets the care he or she deserves.
If you need advice or to see a vet overnight, please phone the practice and you will be transferred to the Vets Now service. In case of emergency contact Vets Now on 01224 486 444.
When your pet is treated out of hours, all the clinical notes from Vets Now will be transferred to us the next working day. If your pet is seen out of hours then subsequently by ourselves and you are insured there will normally only be one excess to pay however two claim forms are required for claiming. We have limited facilities for keeping in patients over night and in some of the less severe cases, we can keep in- patients when we are not open.
If you unsure if your pet might need to be seen please see our symptom checker for some basic help and advice