At Ashgrove, our team of 9 experienced vets, 9 fully qualified registered veterinary nurses and support staff offer your pet an extensive range of services. We aim to provide modern veterinary care for all pets in full consultation with owners.
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Miss J Morris, AberdeenAbsolutely fantastic vet practice. Containing professional, knowledgeable, caring and experienced vets and nurses, who work tirelessly to ensure the well being of all animals. Pleasant and polite receptionists. Clean, tidy and well organised facilities. Easy appointment bookings. I am extremely lucky to have such an excellent practice to turn to when needed. Highly recommended to anyone who wishes the best for their pet.
Posted on 04 December 2018
As many of you may already be aware, we are opening a second practice in Peterculter, Aberdeen, on 3 January 2019.
This practice will offer greater flexibility to our clients in and around the Peterculter area where a full range of facilities and services, in addition to our Belmont Road practice, will be offered. This new venture will not affect our Belmont Road practice in any way, but of course we would be delighted to see you at either of our practices.
The staff members will be the same friendly faces so existing clients will already be familiar with most of us.
We will be holding an Open Day on SATURDAY 29 DECEMBER 2018 between 1.00pm – 5.00pm where pet owners (both new and existing) will be welcome to come and see around the new practice, chat to staff and enter into our raffle where we have some excellent prizes to be won.
We are very much looking forward to having a presence in Peterculter which has been a dream up until now so come along and meet us!
Posted on 27 September 2018
We would like to apologise for the inconvenience currently being experienced at Ashgrove Vets which is due to major changes happening within the practice – this has been over Wednesday and Thursday 28/28 September 2018.
The changes are an upgrade of the current practice management system and new flooring being laid on the lower level which means we are unable to admit operations until tomorrow (Friday 29 September 2018) when we hope to return to normal.
Thank you for being patient with us.
Posted on 30 August 2018
In line with the new GDPR Regulations please find below our new regulations:-
GDPR (General Data Protection Regulation)
Client data, processed by this practice is held under the rules laid down by the Data Protection Act 1998 (DPA) and its attendant updates, including those coming into force in May 2018. This legislation protects your privacy and ensures that your personal information is held both fairly and lawfully.
Our Commitment to our Clients:
The practice is committed to ensuring that we comply with not only the letter of the law as laid down in the DPA but also with the spirit of that legislation. Only information required by us to ensure the health and wellbeing of your animals will be processed and retained only then, for as long as absolutely necessary. None of the information held by us will be sold, given or otherwise shared with anyone not directly involved with the wellbeing of your animal without your prior consent or in response to a lawful request by a legally empowered body. If you wish to see your personal data held by the practice, then you have a legal right to request that data and we are obliged to respond as soon as is reasonable and we will endeavour to do so within two working days.
Why we hold data about you:
To ensure that our clinicians can reach you quickly in an emergency.
To send information about the services we offer to maintain your animal’s health.
To reach out to you if we consider that there is a threat your animals wellbeing.
To help provide the healthcare that you would expect of us.
What personnel data is kept:
· Name & Address
· Telephone/mobile number, e-mail or other contact preferences.
· Appointment records.
· Treatments and costs.
· Proposed care, including referral’s and or any specific
consents given.
· Correspondence about your animals with other healthcare
professionals.
All practice data is processed and held by us in a secure manner and regular audits are undertaken to ensure confidentiality. Please contact the Practice Manager if you have any questions about our practices Data Protection Policy.
Some aspects of the Terms may not be relevant to you and we request that you ask for further explanation/clarification if required.