Archive of: May, 2020
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Coronavirus update
Posted on 01 May 2020
Read this Article »Firstly, may we pass on a big thank you to all our clients for their support, patience and understanding over the last few weeks. It is much appreciated by the staff at both surgeries.
In line with the current Government, BVA and RCVS guidelines, we continue to offer emergency appointments only at the surgery. If you are concerned about the health of your pet please telephone the surgery first as a vet may be able to carry out a telephone consultation. We also continue to process repeat prescriptions for medication, food and Happy Pet Club flea and wormer.
With regards to 1st and 2nd vaccinations, we are dealing with enquiries on a case by case basis as per industry guidelines. If your new puppy or kitten has not received any vaccinations or is due a second vaccination, please contact the surgery.
Our Peterculter surgery is currently open from 8am until 11am, Monday to Friday, for collection of prescriptions/food. Our Belmont Road surgery, continues to be open from 8am until 7pm, Monday to Friday and from 8am until 2pm on Saturday.
Please be aware that, to respect social distancing, clients are not able to enter our surgeries at present and the doorbell should be rung on arrival.
For telephone consultations please email photos to office@ashgrovevets.co.uk. Please remember to include your name, address, contact telephone number and pets name in the email. Telephone consultations will be carried out at the discretion of the vet and may be charged.
For the protection of staff and clients, we would appreciate if clients could pay for prescriptions/food prior to collection over the telephone.
Thank you for your cooperation at this time and stay safe.